SMS Privacy policy

SMS Privacy Policy
Advantage Chiropractic and Sports Rehabilitation

At Advantage Chiropractic and Sports Rehabilitation, your privacy is important to us. This SMS Privacy Policy explains how we collect, use, and protect your information when you communicate with us via SMS through our RingCentral phone system.

1. Information We Collect
When you opt in to receive SMS communications from us, we may collect:

·         Your mobile phone number

·         Your name or other details you provide during interactions

2. How We Use Your Information
We use the information you provide to:

·         Send appointment reminders, updates, promotions, and other service-related SMS messages

·         Respond to your inquiries and provide customer support

·         Improve the quality of our services and communications

Your information will not be used for any unrelated purposes without your consent.

3. Opting In & Opting Out
·         By providing your mobile number and opting in, you agree to receive SMS messages from Advantage Chiropractic and Sports Rehabilitation.

·         You may opt out at any time by replying “STOP” to any message you receive or by contacting us directly.

·         For assistance, you may also reply “HELP.”

4. Data Security
·         We use RingCentral's secure messaging platform and industry-standard security protocols to protect your information.

·         Your data is kept confidential and will not be sold or shared with third parties, except:

o    As required by law

o    To fulfill service-related obligations (e.g., SMS delivery providers)

5. Use of Third-Party Services
We may use trusted third-party providers (such as RingCentral) to manage and deliver SMS communications. These providers only have access to your number for the purpose of sending messages and are bound by strict confidentiality agreements.

6. Policy Updates
We may update this SMS Privacy Policy occasionally. If changes are significant, we will notify you via SMS or post an updated version on our website.

7. Contact Us
For questions, concerns, or to opt out manually, contact us at:
📧 [email protected]

By opting in, you acknowledge that you have read, understood, and agree to the terms of this SMS Privacy Policy.